What does the ROI Dashboard describe tracking?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, recordings, transcripts, summaries, lead classifications, case-type breakdowns, forms, video intakes, source attribution, reviews and trends over time. Confirm the exact scope for your firm during the consultation.
Can the dashboard separate Casper from Natrona County?+
Casper is a city in Natrona County. The dashboard page refers to city data, but it does not publish a complete geographic configuration for every account. Ask Bosseo how your firm’s city, county and broader Wyoming service areas would be defined and displayed.
Does a lead mean a signed case?+
No assumption should be made. Bosseo describes a Potential New Client classification and separate categories for Current Client and Other. A potential client is not automatically a signed matter or revenue event. Define the firm’s matter and revenue reconciliation rules before relying on the totals.
Can we review calls behind a dashboard number?+
Bosseo’s public page says calls have recordings and transcripts attached and are transcribed and tagged. Ask about permitted users, retention, correction procedures and any legal or operational requirements that apply to your firm before enabling access.
Does the dashboard guarantee search visibility or new cases?+
No. The dashboard page describes measurement of rankings, SERP features and AI citations, but those signals do not guarantee crawling, indexing, visibility, calls or cases.
What should we ask about integrations?+
Ask which systems are actually included for your proposed scope, what data enters the dashboard, how duplicate or corrected records are handled, who owns each field and what happens when a connection is unavailable. The public page does not provide a complete integration list or uptime commitment.