1. Start with the firm’s actual bottleneck
Verona is a city municipality in Dane County, Wisconsin. The 2020–2024 ACS five-year estimate records 15,232 residents, with a margin of error of 37. That geographic fact does not establish legal demand, case volume, search behavior, or revenue. It does matter when you define the operating scope of a local firm: decide whether the software is for work handled in Verona, matters across Dane County, or a broader Wisconsin practice. The product decision should follow the workflow, not the population figure. Ask where work is delayed, duplicated, or dependent on one person’s memory. A useful description sounds like “the team re-enters consultation details” or “staff check several places before responding to a client.”
Recommended approach
Bring one recurring manual task to the consultation. Bosseo describes Custom Software as a service for tools built around a firm’s workflow, including client portals, intake tools, internal dashboards, and other operational tools. Begin with the task that creates the clearest burden, then define who performs it, what information is used, and what a successful result looks like.
