What does the ROI Dashboard show?+
Bosseo’s public page describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, forms, video intakes, lead classifications, case-type breakdowns, source attribution, reviews and trends over time. The consultation should confirm which views apply to your firm’s scope.
Can it distinguish Sturgeon Bay from Door County?+
The public page refers to city data, but it does not define every geographic configuration. Ask Bosseo to show how Sturgeon Bay city and Door County would be represented and whether they can be compared or kept separate. The Census record identifies Sturgeon Bay city as being in Door County.
What counts as a lead?+
The public page says contacts can be classified as Potential New Client, Current Client or Other, and that leads can be tagged by case type. Ask how those classifications are applied, how spam and duplicates are handled, and how your firm would distinguish an inquiry from a signed matter.
Does the dashboard prove revenue?+
The public page says leads and matters by case type tie back to real revenue. Before relying on that view, ask what data must be available, how the matter handoff is represented and which revenue definition will be used. A dashboard display should not be treated as proof of future revenue.
Who can access calls and transcripts?+
Bosseo’s public page says firms can provide access to partners, office managers and intake leads and says calls may include recordings and transcripts. Confirm the available permissions, account recovery, retention and data-handling arrangements for your firm before access is granted.
How current is the information?+
The public page describes calls, forms and intakes appearing as they happen, while rankings refresh on their tracking cycle. Ask for the applicable refresh behavior and how delayed, missing or misclassified records are identified. No universal uptime or error commitment is stated in the public product text.