1. Define what a lead means before reviewing ROI
The Bosseo public page describes leads as contacts classified by status, including Potential New Client, Current Client and Other. It also describes case-type tagging and separate handling for noise such as vendors or spam. That distinction matters when your firm serves Sheboygan and the wider Sheboygan County relationship: a call from within the city, a call from elsewhere in the county and a non-client inquiry should not automatically be treated as the same business outcome. Population data cannot establish how many people need legal help or how many inquiries a firm will receive.
Recommended approach
Before adopting the dashboard, ask Bosseo to document the classification rules, the geographic fields available for review, and how your team can correct a mistaken classification. Decide whether your internal definition of a qualified lead matches the dashboard’s definition of a Potential New Client. Do not use the city’s population estimate as a forecast.
