What does Bosseo say the ROI Dashboard tracks?+
Bosseo’s public product text describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, recordings, transcripts, lead classifications, case-type breakdowns, forms, video intakes, source attribution, reviews, trends and revenue signals.
Can the dashboard prove that Richland Center has legal demand?+
No. Richland Center’s 2020–2024 ACS population estimate is 5,109, with a margin of error of 25, but population is not proof of demand, competition, search volume, leads, cases or revenue. Those questions require firm-specific measurement and review.
How should a firm distinguish a lead from a call?+
Start with an agreed definition. Bosseo describes classifications for Potential New Client, Current Client and Other, as well as case-type tags. Confirm how those categories will be applied to your firm’s calls, forms and intakes.
Can our team review calls behind the dashboard numbers?+
Bosseo’s public page says counted calls have recordings and transcripts attached. Ask during the consultation how access, correction, retention and review work for your proposed account and who should be permitted to listen.
Does the dashboard replace the firm’s own matter records?+
Do not assume that it does. Bosseo describes leads and matters by case type and revenue signals, but your firm should confirm which records are represented, how they are reconciled and what remains in your own systems.
What should we decide before adopting the dashboard?+
Define geographic scope, lead and case-type rules, required data views, permissions, update expectations, correction procedures and acceptance criteria. Then judge whether the dashboard can support the decisions your firm actually needs to make.