1. Replace “How did you hear about us?” with a recorded journey
A prospective client may visit more than once or use more than one path before contacting a firm. Bosseo’s public Lead Attribution description says a lead record can show the channel, referrer, landing page, device, session history and intake answers. It also describes phone calls joining the same journey. That gives you a more useful starting point than relying only on memory or a manually entered source field. For Port Washington work, review whether your records distinguish a visitor in the city from a broader Ozaukee County service area, and whether the landing page accurately reflects the practice area the person asked about. Do not treat the city’s population estimate as evidence that any particular practice has demand.
Recommended approach
Ask Bosseo to demonstrate one complete journey using your actual intake and website paths, while confirming which fields are captured, how calls are connected and what your team can inspect.
