What does the ROI Dashboard describe tracking?+
Bosseo’s public page describes live keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, recordings, transcripts, lead classifications, case types, forms, video intakes, source attribution, reviews and trends over time. Confirm the exact scope for your firm in consultation.
Will Onalaska appear separately from La Crosse County?+
That should be confirmed during the consultation. Onalaska is a municipality in La Crosse County, and those are different geographic levels. Ask how each level will be labeled and reported rather than assuming a city and county total will be separated.
Does the dashboard prove that Onalaska has legal demand?+
No. The Census population estimate provides geographic context only. It cannot prove search demand, competition, legal need, calls, leads, cases or revenue. The dashboard can be evaluated for how it measures your firm’s activity, not for assumptions drawn from population.
How are calls and leads described?+
Bosseo says calls can be recorded, transcribed and tagged by case type. Its page describes classifications for Potential New Client, Current Client and Other, plus case-type breakdowns. Ask how uncertain records, spam and disputed classifications are handled for your firm.
Can the dashboard show where a lead came from?+
Bosseo describes source attribution by channel and page, including organic, Local Services Ads, news pages and AI referrals, and connects that layer with the ROI Dashboard. Confirm the fields available to your firm and how missing attribution is represented.
What should we ask about access and data recovery?+
Ask who can access the dashboard, how permissions are changed, how recordings and transcripts are retained, how missing records are investigated, and what recovery process applies. The public page describes authorized access and a live URL but does not state uptime, retention or recovery commitments.