1. Define the journey before you judge the dashboard
Bosseo’s public ROI Dashboard description connects rankings, calls, leads and matters in one view. It also describes leads by case type, source attribution and movement over time. For an Oconomowoc firm, the first question is how the dashboard will represent your actual journey: an online search, a visit to a page, a call or form, an intake, a potential new client classification, a signed matter and revenue are not automatically the same event. The city relationship matters because Oconomowoc is a municipality in Waukesha County; your team should decide whether reporting is limited to Oconomowoc, includes the county, or uses another service area. Do not treat the city’s population estimate as evidence of legal demand.
Recommended approach
Ask Bosseo to show the exact definition and handoff for each stage. Approve the dashboard only if partners, intake staff and whoever reviews financial outcomes can distinguish activity from a qualified opportunity and a matter. Record which geographic labels are used and whether a city or county view changes the interpretation.
