1. Replace “How did you hear about us?” with a usable journey
A prospective client may visit more than once before contacting a firm. A remembered answer such as “Google” does not identify the landing page, referring source or path that preceded the inquiry. Bosseo describes Lead Attribution as recording the channel, referrer, landing page, device and session history, then attaching intake answers to the journey. It also says calls can join the same journey record. For an Oconomowoc practice, the decision is whether this level of detail would help you distinguish an inquiry connected to Oconomowoc from one coming from elsewhere in Waukesha County or Wisconsin. The city’s population estimate is not a reason to expect a particular number of inquiries; it is simply a reminder to define the geographic scope you want reviewed.
Recommended approach
Ask to see how the system identifies the source and landing page for an actual inquiry, how geographic intent is recorded, and which outcomes your firm can review. Treat the consultation as a fit decision, not as evidence that demand exists.
