What kinds of custom software can Bosseo discuss with a law firm?+
Bosseo’s public Custom Software page names client portals, intake tools, internal dashboards, speed-to-lead tools and referral-fee trackers, among other workflow-specific possibilities. The appropriate scope depends on the bottleneck and data review for your firm.
Do I need a technical requirements document before contacting Bosseo?+
Bosseo says the conversation can begin with a plain-English description of the firm’s bottleneck. You should still bring practical details about the current workflow, records, users, systems, permissions and desired outcome so the scope can be evaluated clearly.
Will the proposed tool integrate with my current systems?+
Bosseo describes integrations with a firm’s website, intake, dashboard, CRM, case-management and marketing stack. Whether a particular connection is suitable for your firm remains a consultation question and should be reviewed field by field, including failure handling.
How should a New London firm evaluate hosting and recovery?+
Ask what information is hosted, who can access it, how monitoring and backups apply to the proposed tool, how an error is corrected, and how recovery would be reviewed. Bosseo’s public page describes dedicated-server hosting and monitored, backed-up infrastructure; your firm should confirm the details relevant to its scope.
How will staff know whether the tool is ready?+
Create acceptance tests before approval. Test ordinary use, incomplete information, duplicates, permissions, connection failures and recovery. Assign a responsible reviewer for each test and record the result in language the staff can understand.
Can Bosseo tell me whether custom software is the wrong choice?+
That is an important part of the decision. A focused review should compare a custom build with an existing tool, a workflow change or no change. If the problem is not sufficiently costly, repeated or defined, custom software may not be justified.