1. Define the geography before reading the numbers
A New Berlin law firm may describe its service area in several ways: New Berlin, Waukesha County, the Milwaukee metropolitan area, or Wisconsin. Those are not interchangeable. The Census record identifies New Berlin as a municipality in Waukesha County and reports a 2020–2024 ACS 5-year population estimate of 40,270, with a margin of error of 55. For an ROI Dashboard, the practical issue is whether a report labels each ranking, call, lead and matter with the geographic scope the firm intended to evaluate.
Recommended approach
Before reviewing performance, ask Bosseo to show how city, county, metropolitan-area and statewide targets would be distinguished. Decide whether a New Berlin reference means the municipality itself or a broader service territory, and record that definition beside every geographic metric.
