What information does Bosseo describe for each lead?+
Bosseo’s public Lead Attribution page describes channel, referrer, landing page, device, session detail and attached intake answers. It also describes connecting calls and outcome information to the journey. Confirm the applicable scope for your firm during consultation.
Can Lead Attribution distinguish Neenah from Winnebago County?+
That depends on the geographic fields and records your firm uses. Neenah is a city in Winnebago County, but the population record does not establish a lead’s location or legal need. Ask Bosseo how geographic reporting would be represented for your chosen service areas.
Will attribution tell us which channel produces signed cases?+
Bosseo presents the service as connecting journeys to consultations and signed cases. Your firm must define those outcomes and maintain accurate matter records. Attribution should be evaluated as a way to organize evidence, not as a guarantee that every outcome will be captured perfectly.
Does the service include phone inquiries?+
Bosseo states that phone calls can join the same journey record as web activity. Ask how your phone system, call records, transcripts and case-type information would be handled, and review confidentiality and access requirements before implementation.
Do we need to change our intake script?+
Bosseo’s public page says attribution runs behind the scenes and does not require staff to ask how a person heard about the firm. Your firm should still review its intake process, consent practices, qualification rules and recordkeeping obligations with Bosseo and appropriate advisers.
Is attribution the same as website analytics?+
Bosseo distinguishes Lead Attribution from aggregate analytics by describing a record that connects an individual journey with intake and outcome information. Ask for a direct demonstration using the fields and stages your firm needs, rather than assuming the two systems will provide identical views.