Does Bosseo guarantee better rankings or more cases?+
Do not treat the public product claims as a guarantee of rankings, calls, cases or revenue. Ask how Bosseo would measure your selected outcomes and what remains outside its control.
Can a law firm ask clients for Google reviews?+
A firm can decide whether and how to invite honest feedback, but the policy must account for confidentiality, consent, professional obligations and sensitive matters. Do not buy, fake, filter or incentivize reviews. Ask Bosseo how your firm can exclude matters and approve wording.
Can every review receive an automatic response?+
Bosseo’s public page describes responses to positive and negative reviews and says sensitive reviews can be flagged for approval. Confirm the available approval controls and establish categories that must not receive an automatic public reply.
Should our profile say we serve all of Walworth County?+
Only if that statement accurately reflects your firm’s service area and operating capacity. Lake Geneva’s location in Walworth County does not by itself establish countywide coverage. Use precise geographic language that your firm can support.
What should we measure?+
Start with measures your firm can define and audit: invitations sent, reviews received, rating and count changes, response coverage, profile actions and qualified inquiries. Keep those measures separate from consultations, retained matters and revenue unless your records support the connection.
How does Reputation & Reviews relate to other Bosseo services?+
Bosseo publicly lists intake, automation, measurement, hosting, custom software, Local Service Ads and SEO-related services alongside Reputation & Reviews. Ask for a product-specific explanation of each service’s role before deciding whether any additional scope is relevant.