What does the ROI Dashboard describe tracking?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, recordings, transcripts, lead classifications, case types, forms, video intakes, source attribution, reviews and trends. Confirm the applicable scope and definitions during the consultation.
Can it show Jefferson-specific activity?+
The public page describes service-and-city targets and city data, but it does not establish a particular Jefferson configuration for your firm. Ask how Jefferson, Jefferson County and broader Wisconsin activity would be labeled and separated.
Does a lead equal a signed case?+
No. The dashboard description distinguishes lead classifications and case types, while a signed matter and revenue are separate business outcomes. Agree on how your firm will reconcile those records before using the dashboard to evaluate return.
How often does information update?+
Bosseo states that calls, forms and intakes appear continuously and that rankings refresh on their tracking cycle. Ask what each data source’s cycle is, how delays are shown and how unavailable or corrected data is handled.
Who can access the dashboard?+
The public page says partners, office managers and intake leads can be given access. Ask about roles, transcript visibility, financial-data permissions, account recovery and whether access can be limited by responsibility.
Are integrations, uptime or local hosting included?+
The public description does not establish a specific integration, uptime commitment or local infrastructure presence. Treat those as consultation questions and request the applicable scope and acceptance criteria in writing.