What does the ROI Dashboard describe tracking?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, call recordings and transcripts, lead classifications, case types, forms, video intakes, source attribution, reviews, trends, retainers and revenue. Confirm which elements apply to your proposed scope.
Can it show Harrison separately from the two recorded counties?+
That is a measurement question to resolve in consultation. Harrison is recorded in Calumet County and Outagamie County, but Bosseo does not establish a specific Harrison reporting configuration. Ask how geographic fields and filters would be defined.
Does a dashboard lead equal a signed case?+
No conclusion like that should be assumed. The public page describes Potential New Client classifications and separately discusses matters, retainers and revenue. Ask Bosseo and your firm to define the event that qualifies as a matter or retained case.
How often does the information update?+
Bosseo describes calls, forms and intakes appearing continuously and rankings refreshing on their tracking cycle. Ask for the applicable update behavior, exceptions and review method for your proposed setup.
Who should have access?+
The public page describes access for people a firm chooses, including partners, office managers and intake leads. Your firm should decide role permissions before granting access, particularly where recordings and transcripts are involved.
Is the dashboard sufficient without other Bosseo services?+
The public page presents the ROI Dashboard alongside Lead Attribution, Automation, Programmatic SEO, Local Service Ads, AI Answering, Video Intake and Reputation & Reviews. Ask which services are necessary for the records and attribution you want, rather than assuming every connection is included.