1. Define what “Genesee” means for your review strategy
Genesee town is in Waukesha County, Wisconsin. A firm may serve people in the town, elsewhere in Waukesha County or in additional Wisconsin communities, but those are different geographic statements. A review profile should not imply that every reviewer lives in Genesee, and a town population estimate should not be used as a proxy for search demand. Before changing your review process, identify the communities and service areas the firm actually serves. Then decide whether review requests should be evaluated by matter type, office or geographic market. Bosseo’s public product text centers its review engine on Google Business Profile and describes automated review requests, responses and negative-review handling. The consultation should establish how those capabilities would be scoped to your real client base rather than to an assumed Genesee market.
Recommended approach
Bring a current service-area description to the consultation. Ask how the firm can distinguish Genesee from Waukesha County and from other Wisconsin markets in reporting, review-request eligibility and profile interpretation.
