What does Lead Attribution show for an individual lead?+
Bosseo’s public page describes a journey record containing the channel, referrer, landing page, device, prior sessions and intake answers. It also describes connecting phone calls and tracking outcomes through consultation and signed case.
Can attribution include phone calls?+
Bosseo states that phone calls can join the same journey record, with call information connected to the web session that produced the call. Ask for a review of how matching works for your firm’s phone process.
Will this tell me how many Franklin leads I will receive?+
No claim about future lead volume should be made from Franklin’s population or from attribution alone. The Census Bureau’s 2020–2024 estimate records 35,886 people in Franklin, but that figure does not establish demand, search activity, leads or cases.
Do we need to replace our intake process?+
Bosseo’s public page says attribution runs behind the scenes on the website and intake tools. Your consultation should still address how the information fits your existing intake, screening, conflict and engagement procedures.
How is this different from aggregate analytics?+
The public Lead Attribution description focuses on connecting a specific lead with a journey and intake information, rather than viewing anonymous traffic only in aggregate. Ask Bosseo to demonstrate the records and fields available for your firm.
Can attribution prove that a marketing channel caused a signed case?+
It can provide a documented journey and outcome record as described by Bosseo, but interpretation requires consistent definitions and review. Attribution should not be presented as proof beyond what the firm’s records support.