What does Lead Attribution show for an inquiry?+
Bosseo describes a journey record with the channel, referrer, landing page, device, session detail and attached intake answers. Bosseo also describes outcome tracking through consultation and signed case. Ask which fields apply to your firm’s specific contact paths.
Can it include phone calls?+
Bosseo states that phone calls can join the same journey, including the web session that produced the call, transcript and case-type tag. Your consultation should address matching rules and what happens when a call cannot be connected confidently.
Do I need to rely on a client’s answer about how they found the firm?+
The product is designed to provide recorded journey information rather than relying only on a person’s recollection. A client’s answer may still be useful context, but the firm should decide how conflicting or incomplete information is handled.
Can attribution prove that Buchanan residents are searching for my services?+
No. Buchanan’s 2020–2024 ACS population estimate is geographic and demographic context, not evidence of search demand, legal need, competition, calls or cases. Attribution can help evaluate recorded journeys after people interact with your firm; it cannot establish activity that was never captured.
How does this relate to the ROI Dashboard?+
Bosseo says Lead Attribution feeds journey-level detail into its ROI Dashboard, where information can roll up by channel, case type and other reported dimensions. Ask to review the dashboard views and outcome definitions relevant to your firm.
Will local pages automatically rank or produce inquiries?+
No result should be assumed. Use attribution to assess actual journeys and review whether each local page is useful and accurate.