What does Lead Attribution show for an individual inquiry?+
Bosseo describes a journey that can include the channel, referrer, landing page, device, sessions before contact and intake answers. Bosseo also describes calls and outcomes being connected to the journey. Ask during the consultation which fields and outcome stages would apply to your firm.
Can this distinguish Brookfield from Waukesha County?+
That should be decided as part of your reporting design. Brookfield is a municipal town recorded in Waukesha County, but the Census population figure does not define your service area or prove demand. Ask how geographic labels would be represented alongside matter type and source.
Does attribution prove that a channel will produce cases?+
No. It is intended to help you review recorded journeys and outcomes. Past records do not guarantee future performance, and Brookfield’s population estimate cannot be used to claim leads, cases or revenue.
Are phone calls included?+
Bosseo’s public Lead Attribution page says calls can join the same journey record, including the web session that produced the call, transcript and case-type tag. Confirm the call-handling scope and the fields your firm would actually use.
Will my staff need to ask every person how they heard about us?+
Bosseo says its attribution approach is designed to reduce reliance on manual source questions and tagging. Your firm would still need clear definitions, outcome ownership and appropriate review of intake information. Confirm the proposed implementation and your responsibilities in the consultation.
Can attribution replace analytics or intake judgment?+
The product is described as connecting an individual lead journey with intake and case outcomes, while analytics may answer different aggregate traffic questions. Neither system replaces your team’s judgment about qualification, conflicts, representation or whether a matter is accepted.