What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. A visitor answers questions one at a time, with the flow organized around practice areas and qualification criteria selected by the firm.
Can the intake cover Bellevue and Brown County separately?+
The Census record identifies Bellevue as being in Brown County. Whether the intake should distinguish those areas is a firm decision. Ask Bosseo to review the location question, routing rule and reporting treatment for the geographic scope you actually serve.
Can the firm choose the questions?+
Bosseo’s public page says flows are built with the firm, practice area by practice area. Bring your current screening rules to the consultation and confirm which questions, paths and weighting can be included in the proposed scope.
Where do completed inquiries go?+
Bosseo says completed intakes can be delivered to a team with answers attached and describes delivery to an inbox, CRM and case-management system. Confirm the specific destination, connection and ownership arrangement for your firm rather than assuming a particular system is supported.
Does Video Intake decide whether the firm should take a case?+
No public statement should replace the firm’s legal and operational judgment. The flow can organize information and support qualification rules, but the firm should approve the categories, escalation rules and final disposition process.
How should a Bellevue firm measure the experience?+
Use firm-approved measures such as completed intakes, usable answers, time to review, disposition and geography. Keep Bellevue, Brown County and any wider Wisconsin area distinct. Do not treat the Census population estimate as a forecast of leads, cases or revenue.