What does Lead Attribution show for a lead?+
Bosseo’s public product page describes a journey record containing the channel, referrer, landing page, device, session detail and attached intake answers. It also describes call journeys and outcome tracking through consultation and signed case.
Can an Ashland firm separate city and county inquiries?+
The Census record distinguishes Ashland as a municipality and lists Ashland County and Bayfield County as county relationships. Your firm should decide how those geographic categories are captured and reported; the population record does not establish demand or lead volume.
Does attribution tell us which marketing channel caused a signed case?+
It can organize the recorded journey and outcome for review. That is different from proving causation. Interpret the record alongside your intake notes, matter records, geographic definitions and review period.
Are phone calls included?+
Bosseo’s public product page says phone calls can join the same journey record as web activity, including the transcript and case-type tag. Your firm should review its own phone systems, access controls, retention practices and consent requirements.
Do we need to change our intake script?+
Bosseo says its attribution runs behind the scenes on the website and intake tools and does not require staff to ask how a person heard about the firm. Your firm should still review its intake fields, qualification rules and recordkeeping requirements before adopting a workflow.
How does this relate to the ROI Dashboard?+
Bosseo describes Lead Attribution as feeding journey-level details into its ROI Dashboard, where information can be rolled up by channel, case type and page. A consultation can determine whether that reporting structure matches your firm’s decisions.