What does the ROI Dashboard publicly say it tracks?+
Bosseo describes live keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, transcripts, case-type tags, forms, video intakes, source attribution, reviews and trends. Confirm the exact scope for your firm during the consultation.
Can the dashboard separate Appleton from the surrounding counties?+
The public description says the dashboard includes city data, but it does not define every geographic rule or guarantee a particular Appleton-versus-county report. Ask Bosseo how location is captured and displayed before using it for budget decisions.
Does a population figure show how many legal leads Appleton will produce?+
No. The Census estimate of 75,023 describes Appleton’s population for the 2020–2024 ACS 5-year period, with a margin of error of 435. It does not establish demand, search volume, competition, leads, cases or revenue.
How are calls and contacts categorized?+
Bosseo’s public page says calls can be transcribed and tagged by case type, and contacts can be classified as Potential New Client, Current Client or Other. Ask how exceptions, spam, referrals and corrections are handled in your proposed scope.
Is the dashboard a guarantee of rankings or leads?+
No dashboard view should be treated as a guarantee. Bosseo describes measurement of rankings, calls and leads; Google states that automation does not guarantee crawling, indexing or search visibility. Review reporting separately from future performance expectations.
What should we ask about access and data recovery?+
Ask who can access the dashboard, how permissions change, what each role can see, how frequently each data type refreshes, how delayed or incorrect records are handled and what recovery commitments apply. Do not assume an uptime level or backup policy without confirmation.