1. Start with the matters your Algoma firm actually reviews
Video Intake is built around practice-area paths rather than one undifferentiated contact form. Bosseo’s public product description says each practice area can have its own question path and that completed inquiries are tagged by case type. That makes the first decision specific to your firm: which matter types should receive a guided path, and which questions help your team decide whether an inquiry belongs with you? The Algoma service area should be stated precisely in the visitor experience. Algoma is recorded as a municipal town in Winnebago County; do not treat that fact as proof that every visitor, household or prospective client has the same legal need.
Recommended approach
List the practice areas you want to evaluate, the geographic information you need from a visitor, and the point at which your team should review an inquiry. Keep eligibility questions separate from conclusions about whether someone has a case. Review the wording with the attorneys responsible for each path.
