Start with the geographic definition
That distinction matters when your firm reviews location-level performance. An Algoma target should not be silently mixed with countywide activity, another municipality or a broader Wisconsin total. A dashboard review should make the geographic scope visible in the questions being asked: which service-and-city targets are tracked, which calls are associated with those targets and whether a contact’s location is actually known.
Recommended approach
Ask Bosseo to demonstrate how location and case-type views would be separated for your firm. Decide whether Algoma is a standalone target, part of a broader Winnebago County plan or one element of a larger service area. Record that decision before comparing activity across places.
