1. Start with the journey, not a remembered source
A client’s answer to “How did you hear about us?” may be incomplete. Bosseo’s public Lead Attribution page describes records that can include channel, referrer, landing page, device, session detail and intake answers. It also describes connecting calls to the same journey. That matters when a Parkersburg visitor first reaches a page from one source and contacts the firm later through another. You should evaluate whether the record will preserve the sequence that matters to your firm: first visit, return visit, inquiry, consultation and matter outcome. The location fact changes the scope question rather than proving demand: Parkersburg is a city in Wood County, so reporting should distinguish city activity from the broader area your firm actually serves.
Recommended approach
Ask Bosseo to demonstrate a complete inquiry journey using your intended geographic and practice-area boundaries. Confirm which events are recorded, how a returning visitor is represented and how your team identifies the transition from inquiry to qualified matter.
