1. Define the visitor’s first decision
Bosseo describes Video Intake as a guided survey that lives on a law firm’s website. A visitor selects an entry point such as “See if you have a case” and answers questions one at a time. The public product page says the experience is delivered with video rather than a blank contact form and is organized around practice areas. For a Woodland firm, begin by deciding which visitor groups should see which path. Woodland’s recorded relationship with both Clark County and Cowlitz County makes county boundaries relevant to your service-area review, but it does not tell you which matters visitors will present or where they will come from. Review whether the opening language should ask about location, practice area, urgency or another fact your firm actually uses.
Recommended approach
Bring your current website intake entry points to the consultation. Decide whether a visitor should first identify a practice area, location, urgency or another qualification factor. Keep the path limited to information your firm can review and act on.
