What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. Visitors answer questions one at a time, with paths organized around practice areas and qualification considerations such as case type, urgency and fit.
Can a Tehaleh visitor use the same intake as someone elsewhere in Pierce County?+
That is a firm decision. Tehaleh is a census-designated place in Pierce County, Washington, but the intake should ask the location information your firm needs and apply your actual service-area policy rather than treating geography as automatic eligibility.
Can the firm choose the questions?+
Bosseo’s public page says flows are built with the firm, practice area by practice area. The firm should still approve the wording, boundaries, privacy language, accessibility requirements and escalation messages before use.
Where do completed intakes go?+
Bosseo states that completed inquiries can be delivered with answers attached and describes delivery to an inbox, CRM and case-management system when paired with its ecosystem. The exact destination and routing should be confirmed for your firm during consultation.
Does Video Intake replace a lawyer’s review?+
No. The product can organize and qualify an inquiry, but your firm must decide whether to review, contact, consult with or represent anyone. Submission should not be described as acceptance or a legal conclusion.
How should we evaluate the service before choosing it?+
Review the actual mobile and desktop experience, question paths, accessibility, location handling, ownership rules, escalation, destinations and measurement plan. Use the consultation to confirm supported scope instead of assuming a feature, integration or result.