What does Lead Attribution show for a lead?+
Bosseo describes a record that can include channel, referrer, landing page, device, session detail and attached intake answers. Ask during the consultation which fields will be available for your firm and how incomplete journeys are represented.
Can it include phone calls?+
Bosseo’s public page says calls can join the same journey record, including the transcript and case-type tag where supported. Confirm the call sources, permissions, connection rules and exceptions that apply to your firm before relying on the data.
Does attribution prove that Othello has legal-service demand?+
No. Othello’s 2020–2024 ACS 5-year population estimate is 8,795, with a margin of error of 25. Population is geographic eligibility evidence only; it does not prove demand, competition, search volume, leads or cases.
Will the service show which channel produced a signed case?+
Bosseo describes outcome tracking through consultation and signed case. The usefulness of that comparison depends on complete records, consistent outcome definitions and a journey that can be connected to the matter. Ask how unknown or disputed sources are labeled.
Do we need to change how staff asks where a caller heard about us?+
Bosseo says its attribution runs behind the scenes and that manual tagging is not required as described on the public page. Your consultation should still cover intake ownership, corrections, privacy and any information your staff must record for qualification or outcomes.
Is this the same as aggregate website analytics?+
Bosseo positions Lead Attribution as connecting a specific journey with lead information and outcomes, rather than showing only anonymous traffic in aggregate. Confirm the exact reporting views and data boundaries before comparing it with your current analytics tools.