What does Bosseo publicly describe the ROI Dashboard as tracking?+
Bosseo describes rankings, Top 3 and Top 10 visibility, SERP features, AI-engine citations, inbound calls, call transcripts and tags, case-type leads, forms, video intakes, source attribution, review measures and trends over time. Confirm the proposed scope for your firm during the consultation.
Can the dashboard prove that Mountlake Terrace residents need a particular legal service?+
No conclusion like that should be drawn from the city’s population or from a dashboard count alone. Mountlake Terrace’s 2020–2024 ACS five-year population estimate is 23,104, but population is not proof of demand, competition, search activity, leads, cases or revenue.
Can it show the difference between Mountlake Terrace and Snohomish County?+
That is a configuration question to confirm with Bosseo. The geographic distinction matters because Mountlake Terrace is a municipality in Snohomish County. Ask how exact city, county and broader service-area labels will appear in pages, attribution and reports.
Does a ranking automatically count as a lead?+
No. A ranking measures visibility for a tracked query. Bosseo separately describes calls, forms, intakes and lead classifications. Review the definitions and the path connecting those measures before treating visibility as an inquiry or matter.
What should we ask about transcripts and recordings?+
Ask which calls are recorded or transcribed, how classification works, how sensitive information is accessed, who can review it, how corrections are made and what happens when a contact is missing or cannot be classified.
Can we use the dashboard to decide where to spend the next marketing dollar?+
It may inform that decision if the underlying definitions and attribution are reliable, but it should not make the decision automatically. Compare case type, geography, source, intake quality and firm-defined outcomes, then record the limitations behind the conclusion.