What does Bosseo say Lead Attribution records?+
Bosseo describes records that can include channel, referrer, landing page, device, session detail and intake answers. Its public page also describes calls joining the same journey and outcome tracking through consultation and signed case. Confirm the exact fields available for your firm before making them part of a required process.
Can attribution tell us whether a Mercer Island inquiry became a case?+
Bosseo’s public page describes outcome tracking through signed case. Your firm should confirm how outcomes are entered or connected, how geographic association is determined, and how unresolved or duplicate inquiries appear. Mercer Island’s population does not establish how many inquiries or cases your firm will receive.
Will this replace asking clients how they found us?+
Bosseo says its attribution runs behind the scenes and is intended to reduce reliance on manual source questions. You should still decide how your intake team handles source information, consent, conflicts and other legal-practice requirements. Ask Bosseo to explain what your staff must do and what the system records automatically.
How is Lead Attribution different from aggregate analytics?+
Bosseo positions Lead Attribution as connecting a specific journey to a specific lead and its intake information, rather than showing only anonymous traffic in aggregate. Confirm which systems are included, how calls are connected and what information is visible to your team.
Can it show which pages are associated with inquiries?+
Bosseo says the product can show the landing page and roll up reporting by page. That can support review of pages serving Mercer Island or King County, but it does not prove that a page ranks, that a page caused a matter or that expanding similar pages will produce cases.
What should we ask before booking a review?+
Bring your current intake stages, the case types you want to distinguish, the outcomes you track and the geographic labels that matter to your practice. Ask for a live explanation of an individual journey, call handling, outcome connection, dashboard roll-up, access controls and any work required from your team.