What does Bosseo say the ROI Dashboard tracks?+
Bosseo’s public product text describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, transcripts, call classifications, case-type leads, website forms, video intakes, source attribution, reviews and trends over time.
Can the dashboard prove that Lynden marketing produced a signed case?+
It can organize the recorded journey and show lead or matter fields where those are available. It should not be treated as automatic proof of causation. The firm should agree on how inquiries, consultations, signed matters and revenue are defined and documented.
Should Lynden and Whatcom County be one reporting area?+
Not automatically. Lynden is recorded as a municipality in Whatcom County, but the firm should choose whether city and county activity answer different business questions. Ask to review both options before settling on a reporting structure.
What should we ask about call data?+
Ask how calls are recorded, transcribed, classified and tagged; how potential new clients are distinguished from current clients and other contacts; who can access recordings; and how corrections are made.
Does the public product description establish integrations or uptime?+
No specific integration, uptime level, backup policy or local infrastructure presence should be assumed from the public description. Confirm those points directly and include only agreed requirements in the decision criteria.
How should a firm prepare for a dashboard review?+
Bring its practice-area list, preferred geographic labels, definitions for lead and matter, intended users, access concerns and the business questions the partners want answered. This makes the consultation about usable decisions rather than impressive but ambiguous totals.