1. Start with the actual inquiry, not a remembered source
A prospective client may describe a journey as “Google,” even when the path included more than one session or page. Bosseo’s public Lead Attribution page says the system records channel, referrer, landing page, device and session detail, then connects intake answers to the journey. That distinction matters for a Lakewood firm because the relevant service area is Lakewood city, within Pierce County—not an undifferentiated Washington audience. A source record should help you distinguish the page and channel associated with a Lakewood inquiry without treating the city’s population as proof of demand.
Recommended approach
Review whether each inquiry record can answer four practical questions: where the person arrived, what they were seeking, how they contacted the firm and what happened afterward. Decide which geographic fields your team needs to review, while keeping Lakewood and Pierce County separate from broader service areas. Do not use the 62,937 population estimate to forecast inquiries or cases.
