1. Start with the geographic question your records can answer
Lake Stickney is a census-designated place in Snohomish County, Washington. Those questions belong in your firm’s own records. Review whether your intake records distinguish Lake Stickney from other Snohomish County communities and whether the distinction matters to your practice areas. The practical question is whether location, source and matter information can be reviewed together when a lead contacts the firm.
Recommended approach
Ask Bosseo to show how a Lake Stickney inquiry would be identified in the journey record and how your team would separate geographic information from channel and case-type information.
