What does the ROI Dashboard claim to track?+
Bosseo’s public page describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, call transcripts, case-type tags, forms, video intakes, source attribution, reviews and trends. Confirm the exact scope for your firm during the consultation.
Can it prove that Lake Stevens residents are looking for my service?+
No population figure or dashboard view should be treated as proof of demand. Lake Stevens’ 2020–2024 ACS population estimate is 40,253, but that does not establish searches, inquiries, cases or revenue. Use the dashboard to examine measured activity and its limits.
How should we separate Lake Stevens from Snohomish County?+
Ask how locations are labeled in ranking, lead and attribution views. Lake Stevens is a city in Snohomish County, so your firm should decide whether city and county activity are separate reporting segments and document that choice.
What should count as a lead?+
Use a definition your firm can apply consistently. Bosseo’s public page describes classifications including Potential New Client, Current Client and Other. Confirm how your firm’s staff would handle duplicates, spam, referrals and inquiries outside your practice.
Does the dashboard establish revenue or return on investment automatically?+
The public page describes leads and matters by case type being tied to revenue, but you should confirm which financial fields are available and how they are reconciled with your records. Do not treat a ranking, call or lead total as revenue without that connection.
What should we ask about access and recovery?+
Ask who can view or change records, how call and intake information is protected, how missing or delayed data is shown, how corrections are made and what recovery arrangements apply. Bosseo’s public page does not state an uptime level, recovery time or security certification.