What can a Kenmore law firm review in the ROI Dashboard?+
Bosseo’s public product page describes views for rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, call transcripts, lead classifications, case types, forms, intakes, source attribution and trends. The consultation should confirm which views apply to the firm’s proposed scope.
Can the dashboard prove that Kenmore residents are searching for a legal service?+
No conclusion should be drawn from Kenmore’s population alone. The Census estimate describes the municipality’s population, not search demand, legal need or lead volume. The firm should define measurable search and intake questions and review observed data over time.
How should Kenmore and King County be separated?+
Treat them as different geographic scopes. Ask how the dashboard labels a city, county, service page, caller or form, and decide which scope belongs in each report. A King County result should not automatically be described as a Kenmore result.
Can the dashboard show whether a lead became a signed case?+
Bosseo describes leads and matters by case type and says the broader system can connect leads and matters to revenue. Before relying on that view, ask how matter status and revenue are defined, what records are connected, and how the firm reconciles dashboard data with its own systems.
Who should have access to calls and transcripts?+
The firm should authorize access according to job responsibility and its information-handling requirements. Ask about user permissions, access removal, recording and transcript controls, retention, deletion and export before granting access to partners, managers or intake staff.
Does the dashboard guarantee search visibility or revenue?+
No. A measurement view can report observed rankings, citations, calls or leads, but it cannot guarantee crawling, indexing, search visibility, signed matters or revenue.