1. Define what “qualified” means before reviewing attribution
Attribution is useful only when your firm distinguishes a contact from an inquiry worth follow-up. The relevant decision for a Kenmore-serving practice is not how many people live in Kenmore. The relevant decision is whether your records identify the matter type, location relationship, urgency, eligibility and next action your team uses in real intake. Bosseo’s public description says intake answers can be attached to a lead journey and that case type and source can appear in one record. That creates a basis for reviewing qualification, but it does not establish your firm’s criteria or guarantee that every inquiry will be correctly classified.
Recommended approach
Write down the fields your team already uses to decide whether an inquiry should move to consultation, attorney review, referral, follow-up or closure. Separate required answers from optional context. Ask Bosseo to demonstrate how those fields would appear alongside the source journey, and identify any judgment that must remain with your staff.
