What can Lead Attribution show for an inquiry?+
Bosseo’s public page describes a journey record containing the channel, referrer, landing page, device, session detail and attached intake answers. It also describes connecting calls to the journey and tracking outcomes such as consultation and signed case.
Does attribution prove that a marketing channel caused a case?+
No. It can provide a more detailed record of the path associated with an inquiry and its later outcome. Your firm still needs to consider multiple touchpoints, data completeness, follow-up and its own matter-acceptance decisions.
Can an Issaquah inquiry be reviewed separately from King County?+
That depends on the geographic labels your firm uses and the information available in your records. Issaquah is a municipality recorded in King County. Decide how to represent those relationships before comparing results, and do not treat population as a demand forecast.
Does the service cover phone calls?+
Bosseo’s public Lead Attribution page says calls can join the same journey record, including the transcript, case-type tag and web journey. Your firm should still review how calls are handled and what information may appropriately be retained.
Will my team need to ask every caller how they found the firm?+
Bosseo describes attribution as running behind the scenes on the website and intake tools, with journey data attached automatically. Confirm the actual scope for your firm in the consultation, and keep any staff questions that are required for qualification or compliance.
How should a firm use the resulting reports?+
Use them to examine defined questions about channels, pages, case types, calls and outcomes. Review data quality and conversion time before changing budget or follow-up. A report is evidence for a decision; it is not a guarantee of rankings, inquiries, cases or revenue.