What does Bosseo Lead Attribution show for a lead?+
Bosseo describes a lead record that can include the channel, referrer, landing page, device, session detail and attached intake answers. Bosseo also describes phone calls joining the same journey and outcome tracking through consultation and signed case.
Can it show whether a Clarkston Heights-Vineland page produced a matter?+
It is designed to show the landing page and connect a journey to lead and outcome information. You should still confirm how your firm defines a Clarkston Heights-Vineland matter and how geographic information will be recorded before treating a page as the source of that matter.
Does Lead Attribution track calls as well as forms?+
Bosseo states that phone calls can join the same journey record, including the transcript, case-type tag and web journey where those records are available within the described system.
How is this different from asking, “How did you hear about us?”+
A client’s answer is a recollection. Bosseo describes Lead Attribution as connecting the recorded journey to the lead, including the channel, referrer, landing page, device, sessions and intake answers. That gives your review more context than a single manually entered source field.
Do we need to decide our outcome stages before using attribution?+
You should define the stages you want to measure before relying on reports for decisions. Bosseo describes tracking through consultation and signed case, but your firm must decide how it identifies, qualifies and records those stages.
Will attribution prove that a marketing channel will produce cases?+
No claim about future performance should be assumed. Attribution can organize evidence about recorded journeys and outcomes; it cannot establish future demand, guaranteed rankings, lead volume, revenue or signed cases for your firm.