What does the ROI Dashboard show?+
Bosseo’s public page describes rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, website intakes, lead classifications, case-type breakdowns, source attribution and trends. Review the consultation for the fields relevant to your firm.
Can it prove that West Falls Church is producing legal demand?+
No conclusion should be drawn from the Census population record alone. The record identifies West Falls Church and reports a population estimate; it does not establish search volume, demand, competition, leads or revenue. Use measured firm data and agreed definitions instead.
Does every call count as a lead?+
No. Bosseo’s public page describes separate classifications for Potential New Client, Current Client and Other. Your firm should confirm how those categories will be applied and how spam, vendors, referrals and duplicate contacts are handled.
Can the dashboard separate West Falls Church from Fairfax County?+
That is a reporting-definition question to review with Bosseo. West Falls Church is recorded as a CDP within Fairfax County, so the firm should specify whether it needs separate place, county and broader Virginia labels rather than combining them.
What should we ask about call recordings and transcripts?+
Ask who can access them, how permissions work, how long they are retained, how corrections are made and what happens when a call is misclassified or unavailable. The public page describes recordings and transcripts but does not establish your firm’s legal or privacy requirements.
Is the dashboard a replacement for our matter or accounting system?+
Do not assume that. The public page describes marketing and intake-related measurement, including revenue signals, but the appropriate system of record and any connection to your existing tools should be confirmed in consultation. Define which statuses require firm-side verification.