What kinds of custom software can Bosseo discuss with an Orange law firm?+
Bosseo’s public page describes client portals, intake tools, internal dashboards, referral trackers, document-intake flows, calculators and connections between existing systems. The appropriate build depends on the workflow you bring to the consultation.
Do I need a technical requirements document before speaking with Bosseo?+
Bosseo says you can describe the bottleneck in plain English and that its team will ask questions and turn the problem into a scoped build. You should still bring the current steps, users, records and systems so the discussion can be specific.
Can Bosseo connect the tool to our existing systems?+
Bosseo says its custom tools can connect with a firm’s website, intake and dashboard and describes integrations with CRM, case-management and marketing systems. Whether a particular connection is appropriate or supported must be confirmed for your systems and account configuration.
How should we evaluate permissions?+
List the roles that use the process and specify who may view, create, edit, export or delete each type of record. Ask Bosseo to demonstrate those boundaries during review rather than treating access as an assumed feature.
What should we ask about hosting, backups and maintenance?+
Bosseo states that it hosts and maintains what it builds and describes dedicated servers, monitoring and backups. Ask which terms apply to your proposed tool, including backup scope, restoration, maintenance communication, data access and the process for changes.
How do we know whether custom software is worth considering?+
Compare the cost and risk of the current manual process with the effort and responsibilities of a custom build. If a suitable off-the-shelf product already fits the defined workflow, custom software may not be necessary; the consultation can help clarify that choice.