1. Start with the geography your firm actually serves
Mount Vernon is recorded as a CDP in Fairfax County, Virginia. A dashboard should not blur Mount Vernon with Fairfax County, the Washington metropolitan area, or all of Virginia. Those are different geographic scopes. If your firm evaluates service-and-city targets, decide whether a report should isolate Mount Vernon, group it with other Fairfax County locations, or measure a broader service area. Bosseo’s public ROI Dashboard page describes tracking for service-and-city targets, city data and rankings across a state. It does not establish what geographic configuration your firm will receive.
Recommended approach
Ask Bosseo to show how geography would be represented before approving reporting conventions. Require a written definition for each location label, the search targets attached to it, and the level at which calls, forms and matters will be summarized.
