Turn “How did you hear about us?” into a connected inquiry record
A client’s short answer can conceal several visits and referral steps. Bosseo’s public Lead Attribution description says the service can show the channel, referrer, landing page, device, sessions and intake answers associated with a lead. For a Lynchburg practice, review whether those fields would distinguish the pages and channels your firm actually uses to serve Lynchburg, rather than treating every inquiry as one undifferentiated local contact.
Recommended approach
Ask Bosseo to demonstrate the record using your real intake questions and your current contact paths. Decide which fields are useful to attorneys and intake staff, and which would create noise.
