Are Local Service Ads the same as regular Google Ads?+
No. Bosseo describes Local Service Ads as appearing above regular ads and the map pack, using pay-per-lead pricing rather than pay-per-click pricing. Google also considers factors such as reviews, responsiveness, profile quality, proximity, hours, and budget.
Does Lexington’s population show that Local Service Ads will produce leads?+
No. Lexington’s 2020–2024 ACS five-year population estimate is 7,525, but population is not proof of legal demand, competition, search volume, leads, cases, or revenue. A firm should evaluate its own inquiry and intake records.
What geographic area should a Lexington firm target?+
The firm should target locations it is prepared to serve and that match its selected practice areas. Lexington should be considered separately from any other Virginia location. The correct coverage depends on the firm’s eligibility rules, capacity, and service area—not on a population-based assumption.
What does Google Verified involve?+
Google’s checks vary by practice category and account; review the current identity, licensing, insurance and business-verification requirements that apply to your firm. The firm should confirm the current requirements and prepare accurate information before treating screening as complete.
How are unsuitable leads handled?+
Bosseo says it reviews junk leads such as solicitors, wrong numbers, spam, out-of-area inquiries, and matters outside the selected practice area. The firm should define its own categories and review whether a review is appropriate. A refund or credit should not be assumed for every unwanted contact.
How should a firm judge whether the program is working?+
Track more than contact volume. Review answered contacts, qualified inquiries, consultations, signed matters, flagged leads, and spend. Bosseo describes lead-to-case tracking and an ROI Dashboard, but the firm’s own records must establish its actual outcomes.