What does Lead Attribution show for a lead?+
Bosseo describes a record containing the channel, referrer, landing page, device, session context and intake answers. Bosseo also describes outcome tracking through consultation and signed case. The exact fields and workflow for your firm should be confirmed in a consultation.
Can it distinguish Laurel Hill from Fairfax County?+
It can support a review of geographic information your firm collects, but Laurel Hill and Fairfax County are not interchangeable. Laurel Hill is recorded as a CDP within Fairfax County. Ask Bosseo how your existing intake and reporting fields would represent those distinctions.
Does attribution prove that Laurel Hill has legal demand?+
No. The Census population estimate describes the place, not demand, competition, search activity, inquiries or cases. Attribution is useful for observing your firm’s actual journeys and outcomes after they occur.
Can phone calls be included?+
Bosseo’s public Lead Attribution description says phone calls can join the same journey as web activity, including transcript and case-type information. Review compatibility, permissions and workflow details for your firm before implementation.
Do we need to ask every caller how they found us?+
Bosseo describes automatic journey attribution and says the service is intended to reduce reliance on manual source questions. Your firm should still confirm how intake information and outcome statuses will be captured and reviewed.
How is this different from aggregate website analytics?+
Bosseo positions Lead Attribution around connecting a specific lead’s journey with intake information and later outcomes, rather than reporting anonymous traffic only. The consultation should clarify which data your firm can use and how it will be displayed.