What is Bosseo Video Intake?+
Bosseo describes Video Intake, presented publicly as CLIONT, as a guided video survey that lives on a law-firm website. A visitor answers questions one at a time, with the path organized around the firm’s practice areas and the inquiry qualified by factors such as case type, urgency and fit.
How is it different from a contact form?+
A contact form generally asks the visitor to provide basic contact details and describe the matter. Bosseo’s public description says Video Intake uses a guided, video-led path, can ask practice-area-specific questions and can deliver completed answers with the inquiry. The precise questions and routing still need to be approved by your firm.
Can a Kings Park West firm use different paths for different matters?+
Bosseo says each practice area can have its own qualification path. During a review, your firm should decide which practice areas to include, which facts matter for each path and how inquiries from Kings Park West, elsewhere in Fairfax County or outside the intended service area should be handled.
Where do completed intakes go?+
Bosseo’s public page says completed inquiries can be delivered to the team with answers attached and describes delivery to an inbox, CRM and case-management system. Ask Bosseo to confirm the destination, permissions, tagging and follow-up behavior for your firm’s actual systems before relying on the workflow.
Does Video Intake work for visitors using a phone?+
Bosseo describes the widget as mobile-first. Your firm should still review the experience on the devices and connection conditions that matter to its visitors, including controls, captions or text alternatives, error recovery and an option for people who cannot or do not want to use video.
Will Video Intake guarantee more cases or better search visibility?+
No such result should be assumed. The available product description explains the intended intake workflow, but it does not establish results for Kings Park West or your firm. Google states that automation does not guarantee crawling, indexing or search visibility. Review completion, routing and downstream outcomes using definitions agreed with your team.