1. Define the geography before you judge performance
A Front Royal law firm may want to distinguish activity associated with Front Royal from activity elsewhere in Warren County, Virginia, or from people who contact the office without disclosing where they live. The Census record identifies Front Royal town and its Warren County relationship; it does not establish search volume, competition, case volume or revenue. A dashboard therefore needs an agreed geographic definition before a city or county comparison can be interpreted. Ask whether location is assigned from a search target, a landing page, an intake statement, an address, or another documented field. Those are not interchangeable.
Recommended approach
During review, ask Bosseo to show how city and county dimensions are represented, what happens when a contact has no location information, and whether geographic labels can be audited back to the underlying interaction. Treat Front Royal, Warren County and Virginia as separate reporting scopes unless your firm deliberately chooses another rule.
