1. Set the geographic record before judging performance
A location record should distinguish Front Royal from Warren County and from any broader Virginia service area.
Recommended approach
Ask Bosseo to show how location information is represented in the journey record and reporting view. Review whether the firm can separate Front Royal activity from Warren County activity and from inquiries that fall outside the intended service area. Decide which geographic distinctions matter for intake and case review before using location data in budget discussions.
