What kinds of custom software does Bosseo describe for law firms?+
Bosseo describes client portals, intake tools, internal dashboards, speed-to-lead tools, referral trackers, document intake flows, calculators and integrations between existing systems. Those examples do not determine what your Farmville firm needs; the consultation should begin with your bottleneck.
Do we need a technical requirements document before contacting Bosseo?+
No. Bosseo’s public page says the firm can describe the annoyance in plain English and that Bosseo asks the questions needed to turn it into a scoped build. You should still bring the current workflow, systems involved and any access or recovery requirements you already know.
Can Bosseo connect a tool to our current systems?+
Bosseo describes connections with a firm’s website, intake and dashboard and gives examples involving CRM, case-management and marketing systems. Compatibility with your specific products, fields and permissions must be reviewed rather than assumed.
Who hosts and maintains the software?+
Bosseo’s public Custom Software page states that tools are hosted on dedicated servers and describes maintenance, updates, fixes and improvements after launch. Ask for the scope to state the applicable hosting, backup, access, recovery and maintenance arrangements for your build.
How should our firm decide whether custom software is justified?+
Compare the current process, an existing-product option and a focused custom build. Consider the frequency of the bottleneck, the number of people affected, duplicate entry, exception handling, access requirements and the effort required to maintain the chosen approach. A custom build should solve a defined problem rather than add an unnecessary system.
What should we test before adopting the tool?+
Test the core workflow with representative, appropriately handled information. Check required fields, permissions, handoffs, error visibility, fallback steps, reporting needs and staff onboarding. Agree on these acceptance criteria during scoping so the review measures the firm’s actual requirements.