What does the ROI Dashboard publicly say it tracks?+
Bosseo describes tracking for keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, case-type classifications, source attribution, reviews and revenue-related signals. Confirm the applicable scope and definitions for your firm before relying on a field.
Can I see Dunn Loring separately from Fairfax County?+
That depends on the agreed measurement configuration and geographic definitions. Dunn Loring is recorded as a CDP in Fairfax County. Ask Bosseo how those areas will be represented and whether the views you need can distinguish them.
Does a dashboard lead prove that marketing produced a retained matter?+
No conclusion should be assumed from a lead total alone. A lead, a matter, a signed case and revenue are separate concepts. Ask how each is defined, matched and displayed, and identify records that remain unknown or unconfirmed.
Who can access calls and transcripts?+
Bosseo’s public page says access can be provided to people selected by the firm. Ask for the specific permission model, removal process, retention terms and handling of sensitive information before granting access.
What should we ask about missing or delayed data?+
Ask how delayed calls, forms, intakes, rankings and source fields are identified; whether corrections are logged; how records are recovered; and which dashboard view is authoritative after a correction. Do not assume uptime, backup or recovery terms that have not been stated.
Is a live dashboard a guarantee of search or revenue performance?+
No. A live display improves visibility into measured activity, but it does not guarantee crawling, indexing, rankings, leads, retainers or revenue. Use agreed definitions and review periods to evaluate what the data supports.