1. Start with the journey, not the answer a caller remembers
A prospective client may not accurately recall how they found your firm. Bosseo describes Lead Attribution as showing the channel, referrer, landing page, device and prior sessions associated with a lead. It also describes attaching intake answers to that journey. That is materially different from relying only on a form field such as “How did you hear about us?” or a handwritten source entry. For a firm serving Dunn Loring and Fairfax County, the relevant question is not whether the area’s population is large enough to imply demand. It is whether your own inquiry records can be connected to the paths that produced them.
Recommended approach
Review the fields your firm currently captures at first contact and later in the matter. Decide which answers must remain visible beside the journey: practice area, qualification answers, consultation status and case outcome. Ask Bosseo to demonstrate the record using your actual intake categories rather than treating population as a proxy for opportunity.
